Communication funnel - identify your business communication needs

Do you effectively and consistently follow up with leads? Do you know exactly where you stand in your relationship with each client? Do you know WHAT was communicated WHEN and by WHOM in your business to your client? This ‘Communication Funnel’ graphic is very handing to help identify the different communication points that businesses have throughout the ‘contact life-cycle’ with clients. Does your business have all these bases covered?

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