Top 10 Hotel Management Tips for Managers in the Hospitality Industry

31 Dec, 2012  |  Posted by  |  under Email Marketing

www.ampli.com Hotel managers have the task of ensuring customers are satisfied and overseeing all of the different activities and departments of a hotel: banquet hall, restaurant, conference center, tourist attraction, fitness center, spa/wellness center, and more. Here are the Top 10 Tips for Managing a Hotel: 10. Build and lead a great team. As a hotel manager, you are only as good as the team around you. That is why forming and fostering a great team is of utmost importance. Focus on developing a company culture that reflects the goals of the company. Connect with workers and be present in the life of the hotel. As a manager, a compliment and a smile go a long way to developing a positive team environment. 9. Always learning and improving. Hotel managers are often a jack-of-all-trades because their position forces them to be: business manager, recruiter, teacher, trainer, cleaner, crowd controller, bartender, the list goes on! 8. Greet your guests. The classic rock song Hotel California’s lyrics captures the power of a good first impression of a hotel manager, “There she stood in the doorway // I heard the mission bell // And I was thinking to myself // This could be Heaven or this could be Hell.” 7. Be Prepared for Emergencies. The Radio Hailer Emergency Communication System Because the availability of electricity is not always an option during these situations, it is important to have a communication channel that is not dependent on electricity. A battery-powered

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